17 January 2004

Carcraft

Sheffield

Dear Mr Dunstell

Your failed response to my previous letter has now left me with no choice but to issue you with a final warning. I have enclosed a copy of my previous letter for your convenience.

May I remind you that it is up to you to provide evidence that the car was not in the state that Fiat have reported before I purchased it. Your failure to provide details of the 120 point vehicle check strengthens my case considerably.

May I also quote The Sale and Supply of Goods and Services to Consumers Regulations 2002:

“If you buy goods which become faulty within the first six months and you are only seeking a repair or replacement then it is assumed that the fault was present at the time of purchase. If the trader does not agree it is for them to prove otherwise”

You now have until Friday 23^rd January 2004 to provide a reasonable response before I take court action against yourselves, GE Capital and N.A.C.

If I do not hear anything or the situation is still unresolved, I will be claiming for the costs of the repairs, the inconvenience and the stress. I am also considering a full rejection of the car which will also incur all insurance, tax, repairs, and money paid on the vehicle being re-claimed from yourselves.

I trust you will re-consider your options on this matter.

Yours sincerely,